Another day – another Global Outsourcing 100
Blog! So far in the series we’ve discussed Delivery Excellence and Innovation
in filling out the Global Outsourcing 100® application. If you missed either of
these blogs, don’t fret…you can check them out here (Delivery Excellence//Programs for Innovation).
Today we are going to focus on “Corporate Social
Responsibility.”
This is the 3rd
of four judging categories (Delivery; Innovation; Corporate Social
Responsibility (CSR); and Size & Growth). To those companies that have distinguished themselves by receiving half or
full stars in one or more specific categories, you can’t hear it, but there is
applause in the background.
With rising global awareness surrounding social
responsibility, including Corporate Social Responsibility (CSR), it is of
utmost importance to recognize service providers who have demonstrated
exemplary leadership in, and ongoing commitment to, activities that foster
community involvement, fair operating and labor practices, respect for human
rights, attention to environmental impacts, consumer issues and good
governance.
An increased number of organizations considering
provider CSR capability when making an outsourcing decision has led to a
maturing of the outsourcing industry’s acceptance of CSR.
This section of the application allows providers
to share their company CSR programs as shown through outcomes that address such
topics as:
- Community
involvement and development
- Labor
practices
- Human
rights
- Fair
operating practices
- Environmental
impacts
- Consumer
issues
- Organizational
governance
These above-named areas are based on the ISO
26000 in Social Responsibility that provides guidance on how businesses and
organizations can operate in a socially responsible way. Each must provide
reasonable evidence of company compliance in each area, through independent
third party reference sources, and/or a published and audited CSR report.
IAOP and its judging panel, led by Mike Corbett,
IAOP Chairman, invite you to use this space to explain how and why your company
is one of the highest rated in this judging category by sharing your examples
of company CSR with our members.
For more information on the Global Outsourcing 100
Process & Methodology, please visit IAOP’s website, here.
Over the years, the IT outsourcing environment has experienced dramatic changes, mostly for the purpose of being able to improve their services and exceed the expectations of their clients. In the upcoming years, it is expected that more IT outsourcing news will continue to shock the industry and will offer novel solutions to existing problems. While no one knows exactly what will happen, below, you can see some of the IT outsourcing trends that will most likely be apparent and will cause significant shifts in the operations of IT outsourcing companies: www.kosbit.net
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