Another day – another Global Outsourcing 100 Blog! So far in the series we’ve discussed Delivery Excellence and Innovation in filling out the Global Outsourcing 100® application. If you missed either of these blogs, don’t fret…you can check them out here (Delivery Excellence//Programs for Innovation).
Today we are going to focus on “Corporate Social Responsibility.”
This is the 3rd of four judging categories (Delivery; Innovation; Corporate Social Responsibility (CSR); and Size & Growth). To those companies that have distinguished themselves by receiving half or full stars in one or more specific categories, you can’t hear it, but there is applause in the background.
With rising global awareness surrounding social responsibility, including Corporate Social Responsibility (CSR), it is of utmost importance to recognize service providers who have demonstrated exemplary leadership in, and ongoing commitment to, activities that foster community involvement, fair operating and labor practices, respect for human rights, attention to environmental impacts, consumer issues and good governance.
An increased number of organizations considering provider CSR capability when making an outsourcing decision has led to a maturing of the outsourcing industry’s acceptance of CSR.
This section of the application allows providers to share their company CSR programs as shown through outcomes that address such topics as:
- Community involvement and development
- Labor practices
- Human rights
- Fair operating practices
- Environmental impacts
- Consumer issues
- Organizational governance
These above-named areas are based on the ISO 26000 in Social Responsibility that provides guidance on how businesses and organizations can operate in a socially responsible way. Each must provide reasonable evidence of company compliance in each area, through independent third party reference sources, and/or a published and audited CSR report.
IAOP and its judging panel, led by Mike Corbett, IAOP Chairman, invite you to use this space to explain how and why your company is one of the highest rated in this judging category by sharing your examples of company CSR with our members.
For more information on the Global Outsourcing 100 Process & Methodology, please visit IAOP’s website, here.